Privacy Policy

Overview

Last updated: 15 August 2025
We encourage you to periodically check this page for updates to this policy.

Australian Wildlife Ark Limited (ABN 51 417 871 203) (“Aussie Ark”, “we”, “our”, “us”) is committed to safeguarding the personal information you share with us online. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, www.aussieark.org.au (the “Site”).

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and where applicable, the European Union General Data Protection Regulation (GDPR).

If you have questions or concerns about this Privacy Policy, you can contact us at: admin@aussieark.org.au

1. Information We Collect

We may collect personal information from you in the following ways:

Directly from you, when you:

Make a donation or purchase merchandise
Sign up for our newsletters, updates, or events
Submit an adoption form or register interest in our programs
Apply for employment or volunteer positions
Contact us via web forms, email, phone, or post

Automatically, when you use our Site:

IP (Internet Protocol) address
Browser type and version
Pages visited and time spent on the Site
Referring to the website or search engine
Information collected via cookies and similar technologies (see Section 3)

Examples of personal information we may collect:

Name, email address, postal address, and phone number
Payment details (processed securely via third-party payment gateways; we do not store full credit card numbers)
Employment/volunteer application details such as qualifications, work history, and references

2. How We Use Your Information

We use your personal information for purposes including:

Processing donations, purchases, and adoption orders
Communicating with you about our work, campaigns, and events
Providing receipts, acknowledgements, and updates
Responding to your enquiries and requests
Processing employment or volunteer applications
Improving our website, services, and communications
Complying with legal and regulatory obligations

We will never sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our Site uses cookies to improve your browsing experience and analyse traffic. Cookies help us:

Recognise you when you return to our Site
Understand how visitors interact with our pages
Improve our content and user experience

You can adjust your browser settings to refuse cookies or notify you before accepting them. Please note that some Site features may not work properly without cookies.

We may use third-party services such as Google Analytics to collect and analyse data about how our Site is used. These providers may use cookies and similar technologies to gather this information.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our organisation and delivering our services, including:

Payment processing providers
Email and marketing platforms
Website hosting and analytics providers
Event management platforms

These providers are only given the information necessary to perform their services and are required to keep it confidential.

We may also disclose your personal information if required or authorised by law.

5. Data Storage & Transfers

Your personal information is stored securely in Australia, and in some cases, by third-party providers located overseas. Where information is stored overseas, we ensure that appropriate safeguards are in place to protect your data.

6. Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. While we implement appropriate technical and organisational measures, no data transmission over the internet can be guaranteed as fully secure.

7. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these sites and encourage you to read their privacy policies.

8. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected information from a child under 13, we will delete it.

9. Accessing & Correcting Your Information

You have the right to request access to, or correction of, the personal information we hold about you. To make a request, please contact admin@aussieark.org.au - we may need to verify your identity before processing your request.

10. Data Retention

We retain personal information for as long as it is necessary for the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely destroy or de-identify it.

11. Your Consent

By visiting www.aussieark.org.au, you are accepting the terms described in this Privacy Policy and our Terms of Use.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the date of the latest revision will be shown at the top. Continued use of our Site after changes are posted constitutes acceptance of those changes.